Code of Conduct

As a member of the British Wood Flooring Association, I subscribe, without reservation, to these Standards of Professional Conduct.

  • To deal with my customers with honesty and integrity.
  • To promote the merits of my products and services without degrading competitors.
  • To reveal all the material facts so that the truth about my products and services may be understood fully.
  • To abide by all government regulations and statutes.
  • To support the BWFA and its goals and purposes toward advancing the wood flooring industry.
  • To, in the performance of my profession, commit no act that would discredit my profession or the wood flooring industry.
  • To abide by these Standards of Professional Conduct and recognise the BWFA as the authority in all matters relating to interpretation and enforcement of these Standards within prevailing legal limits.

Bona UK Limited